Account Director

Client Services & Marketing · Liverpool, Liverpool
Department Client Services & Marketing
Employment Type Full-Time
Minimum Experience Executive
Compensation market rate

We’re looking for an ambitious Account Director to join our fabulous Client Services team in Liverpool


  • Looking to work on a number of exciting large-scale digital projects?
  • Wanting to work autonomously alongside existing team members?
  • Keen to work alongside a great team of project managers, technologists, strategists, developers and more, to help deliver exciting projects for clients across a number of sectors?


Client Management

  • Ensure clients are delighted on large and complex projects?
  • Build momentum with existing accounts?
  • Travel to work on client sites, where needed?

Bid Evaluation

  • Craft clear, concise and compelling response documentation?
  • Ensure all quotes are accurately estimated and that assumptions are clearly identified?
  • Produce well-formed statements of work which provide clarity on the commercial agreement?

Team Management

  • Provide the right level of support and direction for the client team to achieve sales and profit targets for your accounts?
  • Simplify post-delivery debriefs with project teams and team up with department heads to shape working practices?
  • Collaborate with Project Managers, and review project plans, resource plans and RAID logs?

Budget Management

  • Work with our finance department to ensure that invoicing, payment schedules and cash flow are on track?
  • Ensure that any deviation from delivering what was sold is managed as change?
  • We are insightful, collaborative momentum makers - does this sound like you?


  • A minimum of 2 years’ experience in a Digital Account Director role?
  • Experience of working on Design & Build projects using enterprise CMS’s for medium to large brands?
  • A passion for digital transformation and exploring new ways for our clients to gain competitive advantage using digital?
  • Experience in stakeholder and commercial management with the ability to build rapport with key decision makers?
  • A track record of winning, retaining and expanding key accounts?
  • The ability to contribute in a collaborative manner, helping others to solve problems?
  • A desire to support new business pitches, producing proposals and contributing to bid submissions?
  • Brilliant organisational skills - capable of multi-tasking with attention to detail?
  • Self-motivation and a willingness to take personal ownership over all activities?
  • Excellent communications skills and the ability to inspire others?


Here at Mando we offer a wide range of benefits some of them include

  • Private medical insurance, including dental and optical cashback
  • 25 days holiday, plus bank holidays, rising to 30 days with increased service
  • Personal training budget and access to over 78k courses on the e-learning platform Go1
  • Flexible working hours and hybrid working (part office, part home based)
  • Regular social events
  • Environmental benefits - we neutralise your carbon footprint and offer a budget each year for sustainable office products

Thank You

Your application was submitted successfully.

  • Location
    Liverpool, Liverpool
  • Department
    Client Services & Marketing
  • Employment Type
  • Minimum Experience
  • Compensation
    market rate