Mando Agency

We’re looking for an ambitious Account Director to join our fabulous Client Services team in Liverpool

ARE YOU:

• Looking to work on a number of exciting large-scale digital projects?
• Wanting to work autonomously alongside existing team members?
• Keen to work alongside a great team of project managers, technologists, strategists, developers and more, to help deliver exciting projects for clients across a number of sectors?

CAN YOU DELIVER IN:

Client Management

• Ensure clients are delighted on large and complex projects?
• Build momentum with existing accounts?
• Travel to work on client sites, where needed?

Bid Evaluation

• Craft clear, concise and compelling response documentation?
• Ensure all quotes are accurately estimated and that assumptions are clearly identified?
• Produce well-formed statements of work which provide clarity on the commercial agreement?

Team Management

• Provide the right level of support and direction for the client team to achieve sales and profit targets for your accounts?
• Simplify post-delivery debriefs with project teams and team up with department heads to shape working practices?
• Collaborate with Project Managers, and review project plans, resource plans and RAID logs?

Budget Management

• Work with our finance department to ensure that invoicing, payment schedules and cash flow are on track?
• Ensure that any deviation from delivering what was sold is managed as change?
• We are insightful, collaborative momentum makers - does this sound like you?

HAVE YOU:

• A minimum of 2 years’ experience in a Digital Account Director role?
• Experience of working on Design & Build projects using enterprise CMS’s for medium to large brands?
• A passion for digital transformation and exploring new ways for our clients to gain competitive advantage using digital?
• Experience in stakeholder and commercial management with the ability to build rapport with key decision makers?
• A track record of winning, retaining and expanding key accounts?
• The ability to contribute in a collaborative manner, helping others to solve problems?
• A desire to support new business pitches, producing proposals and contributing to bid submissions?
• Brilliant organisational skills - capable of multi-tasking with attention to detail?
• Self-motivation and a willingness to take personal ownership over all activities?
• Excellent communications skills and the ability to inspire others?

MANDO BENEFITS

Here at Mando we offer a wide range of benefits some of them include

• Private medical insurance, including dental and optical cashback
• 25 days holiday, plus bank holidays, rising to 30 days with increased service
• Personal training budget and access to over 78k courses on the e-learning platform Go1
• Flexible working hours and hybrid working (part office, part home based)
• Regular social events
• Environmental benefits - we neutralise your carbon footprint and offer a budget each year for sustainable office products