Senior Strategy Consultant

· Liverpool, Liverpool
Employment Type Full-Time
Minimum Experience Experienced

 Senior Strategy Consultant

 

Introduction

As a Senior Strategy Consultant at Mando you support the building of effective long-term relationships with clients. A trusted strategic lead, you proactively engage and consult with our customers and work with internal practitioners to devise the most appropriate solutions to solve their problems both short and long term.

Your responsibilities

  • Owning the creation, evaluation, and management of digital strategies for key clients
  • Displaying a clear understanding of the client’s business environment and strategy to generate ideas that achieve their digital vision
  • Communicating that context to internal and third-party teams to support research, decisions and ongoing growth of their digital channels and solutions
  • Demonstrating storytelling capabilities and visualisation skills to land meaningful messages and outputs with clients
  • Understanding and analysing data in order to undertake data-driven activities such as audience segmentation, opportunity analysis, market analysis and user research
  • Supporting and overseeing other members of the Strategy & Insights team in the production of context and insights to enable them to draw meaningful conclusions for our customers


YOUR SKILLS

To fit within the team culture and demonstrate the right character, we expect you to:

 

  • Actively listen: Do I listen, hear, and understand what is said by the client in order to home in on the “real” problems? Am I perceptive in reading and observing clues and subtleties to help guide future direction and realise opportunities for the client and Mando?
  • Connection and critical thinking: Can I predict the value of what will land with a client now, next and future in terms of ROI? Am I actively evaluating how the strategy is being adhered to and measuring progress against the vision? Am I anticipating change rather than reacting to it?
  • Support the wider team: Am I creating outputs that are useful to other members of the team e.g. an insightful backdrop for practitioners to frame their approach? Am I bringing customer, sector, and technical context, not just my own opinion?


ABOUT MANDO

Life at Mando Agency is fast-paced and we have high expectations of each other. We live and breathe the digital solutions we’re working on and take our responsibilities to our customers very seriously. That doesn’t mean we’re machines though .... It is really important to us that we have a culture of looking out for one another and create a positive environment for us all.

We've taken some time to think about who we are. Our internal values are the principles we benchmark ourselves against, as individuals and as a team. They align us and inform how we perform and guide the quality control of what we deliver. They are also values to inspire and encourage development of skills.

We are insightful, collaborative momentum makers - does this sound like you?

Our Culture

To fit within the team culture and demonstrate the right character, we expect you to:

  • Challenge: What are the key risks and what are we doing about them? Are we asking the ‘stupid’ questions to prevent misunderstandings? Are we forward thinking and asking the questions the client will ask before they ask them? Are we challenging the priorities of tickets to ensure we prioritise and manage resource effectively internally? Are we confident that Mando have done all they can to resolve an incident or service request? Are our decisions adding the right value to Mando and the client?
  • Communicate and collaborate: Is everyone clear on what’s expected? Have we adapted our communication to meet the needs of the issue and customer? Does our communication provide valuable and accurate information to the client? Do we understand the response back to our client to ensure that we are able to articulate a valid response back to the client? Are we confident in next steps following calls with a client? Are we confident in the decisions we are making?
  • Support the wider team: Are we bringing calm authority and clear-thinking to the process? Have we learned from mistakes? Are we setting the team and client up for success? Are we building long standing and trusting relationships with clients? Are we acting as a support branch for our clients?


MANDO COMPANY BENEFITS

Here at Mando we offer a wide range of benefits some of them include

  • Private medical insurance
  • 25 days holiday, plus bank holidays
  • Personal training budget
  • Flexible working hours
  • Three annual social events

 



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  • Location
    Liverpool, Liverpool
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced